- Reduces the need for external consultant
- Complete understanding of the standard and requirements
for certifications
- Reduction in the time frame of the implementation
process
- Cost effective method to achieve certification
The trainings are designed to cater the needs of
the company anywhere in the implementation process. Following are
the in-plant training sessions conducted by Quest Consultants
WORKSHOP 1 - EXECUTIVE BRIEFING
This session has been designed specifically for
the top management of the company and focuses on necessity rather
then implementation of systems. Some of the issues discussed are
background of standard, reasons to achieve certification, benefits
of certification, time period, methodology for the implementation
and the major costs involved in the process of implementation (cost
of certification, cost of calibration, cost of necessary infrastructure
development, etc.). It covers all the above aspects with respect
to the specific standard / certification and industry/company.
WORKSHOP 2 – UNDERSTANDING OF THE STANDARDS AND
DOCUMENTATION
This comprehensive and extensive session is designed
and conducted to give the company personnel an in-depth understanding
of the standard requirements with respect to the particular industry/company.
The training focuses on how to develop the missing activities /
systems in the company and on how to complete/formalize the existing
or partially existing systems /activities.
This session emphasizes upon the requirements of
the standard and includes awareness to documentation structure and
its development. The key features of this part of the training are:
- Explanation of the Documentation required to
comply with the requirements of any specific standard / certification.
- Documentation Material including the sample
procedures for non-existing activities required by the standard.
- Exercises on documentation in which company
personnel are practically trained to write the procedures against
any specific standard / certification.
WORKSHOP 3 - INTERNAL AUDITING
Quest’s Lead Auditors, experienced in auditing
different industries, conduct this session. Company personnel are
trained to audit their own company using the relevant standards
as the guiding principles. The Key features are:
- Exercises on auditing in which, company personnel
are practically trained on the auditing concepts and methodologies.
- Practical audit of one
of the departments of the company
- Based upon the above
practical audit, how to report non-compliances, write the Audit
report and raise the Corrective Action Requests.
- Follow up over the findings
of the audit
Note: All the above mentioned workshops are an integral part
of our consultancy assignments.
Related ISO 9000 Services
In addition to our core activities relating to
consultancy for certification, Quest has also designed some additional
services, which can assist any company undertaking certification.
These services, unless agreed upon in the beginning, are usually
charged separately. Some of these are:
- Assistance with Certification Agencies
Quest Consultants can provide you complete assistance
in the selection of the appropriate Registrar/certification agency.
This includes the ratings of the certification agencies, cost estimates
and providing comparative statement for the company. If the client
desires, Quest can undertake correspondence on their behalf with
the Certification Agency, set all the terms and conditions and notify
the company along with the audit date. This service is free of cost.
- Computerization of Quality Records
Implementation of some International Standards
and achieving Certifications requires a dynamic documentation control
system. In order to streamline this process and prevent any duplication
of efforts, many companies choose to computerize this operation.
On requirement/request, Quest also provides complete
computerization packages as per the requirements of the company.
- Follow up for other External Audits
If you are subject to external audits which are
related to or supported by the certification project being undertaken
by Quest, we provide you complete assistance to follow up for these
audits too. We will help you develop corrective action plan, implement
these action, monitor the compliance, submit compliance evidences,
etc. In short, you will find us there with you to share your responsibilities.
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